Current trends in medical malpractice insurance are designed to help reduce costs, increase convenience, and produce better outcomes overall. The biggest trends focus on improving the patient experience and resolving conflicts before they become lawsuits. A medical malpractice insurance company that is willing to make changes based on these trends can help doctors reduce cost and protect their reputation.
Malpractice insurance providers know that many lawsuits are filed each year because patients simply feel they are not being heard. These claims cost both patients and physicians in ways beyond just the financial impact – valuable time is lost and reputations are damaged. In many cases, both the frequency and the severity of claims can be reduced by creating a better patient experience. Of course, building strong patient relationships can also drive overall patient satisfaction, create higher patient loyalty, a stronger reputation, and a practice that is meaningfully differentiated.
While improving the patient experience can reduce the frequency of claims filed, claims will still arise. Traditionally, these claims are handled by claims adjusters rather than medical malpractice attorneys. Capson uses only experienced, in-house med mal attorneys to proactively address and aggressively fight for physicians’ rights in these cases. This allows issues to be addressed sooner, allowing for conflict resolution before a claim becomes a lawsuit. Conflict resolution is often the best option for everyone involved, including the patient. Regardless, in the event that a claim does become a lawsuit, attorneys are in a better position to handle the case rather than claims adjusters.
Whether you have questions about Voice of the Patient™, acquiring Capson coverage, assistance with your existing Capson policy, or just want to share feedback with a Capson Advisor, we’re here for you 24/7. Contact us at (888)209-4759 and join us on Facebook, Twitter, YouTube, and LinkedIn.
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